Privacy Policy How Banky.io collects, uses, and protects personal data in connection with its payment services. Last updated: May 19, 2026. This page is provided for informational purposes and does not constitute legal advice.
1. Who We Are This Privacy Policy describes how JCS CH GmbH ("Banky.io") processes personal data when you use our Services, visit our websites, or communicate with our teams.
2. Data We Collect We may collect identifiers (such as name, email, and government ID where required), transaction data, device and log data, and communications you send to support channels. We may receive information from identity verification providers, financial partners, and analytics tools as needed to operate safely and comply with applicable law.
3. How We Use Data We use personal data to provide and improve the Services, verify identity, detect and prevent fraud, comply with legal obligations, and communicate important service updates.
4. Sharing We may share data with service providers under contract, with competent authorities where required, and with counterparties involved in processing your transaction.
5. Retention & Security We retain data for as long as needed to provide the Services, meet legal requirements, and resolve disputes. We implement administrative, technical, and organisational measures designed to protect personal data.
6. Your Rights Depending on your location, you may have rights to access, correct, delete, or object to certain processing, and to lodge a complaint with a supervisory authority. Contact us using the details provided on our website to exercise applicable rights.