よくある質問 | Banky — 銀行振込による支払い、謎解き。

Frequently Asked Questions

全般的

Bankyは、ウェブサイトで販売者が提供する、すばやく簡単なオンライン銀行振込の支払い方法です。それは顧客に連れ去られることなく彼らの銀行口座を通して支払うオプションを提供します。受信者アカウントや取引の詳細を手動で挿入する必要はありません。

オンボーディング

あなたが正式に登録された会社である場合、あなたはバンキーを使用する資格のある商人になることができ、それは私たちのチームによって首尾よくオンボーディングされ検証されます。アプリケーションと当社のサービスを使用する資格を承認するには、オンボーディングプロセスを通じて、お客様のビジネスと会社の所有権に関連するドキュメントが必要になります。

詳細については、sales @ banky.io にお問い合わせください。

You could start using Banky when:

you are successfully onboarded and verified
you have a finalized agreement with us
you are integrated to our API
and you have an active bank account.

When you become our client, we create a merchant account for you in our system, which consists of information we have collected during your onboarding process and additional details, configurations and settings we have set up, specifically for you and your business needs.

Please contact sales@banky.io for further information.

We will include your company in a prioritized waiting list, and we will get in touch with you when we start operating in your country.

支払い

あなたはあなたの銀行口座に直接あなたの支払いを受け取るか、私たちの側でそれらを保護することができます。後者の場合、お客様の銀行口座への定期的な決済が、お客様の要求と合意に基づいてスケジュールされます。

If you want to change the recipient bank account, i.e. the one in which you get your incoming payments by customers, there are a few approaches you may follow:

Please contact us to set it up for you in the system
You could add it in the API payment request to overwrite currently saved recipient bank account for your merchant account

Important! There is a setting which allows or disallows the overwrite (according to your preference). In case overwrite is disallowed, and still, you include recipient bank account in the payment request, an error would occur.

Your customer might not have sufficient balance in their selected bank account. In case a technical issue appears, we would most often display a message during the payment execution. In case of another issue, please contact support@banky.io

Please contact support@banky.io for more information.

You could send a refund or a pay-out to a customer via the API.

Customers get a message displayed on finalization of the payment. They could further verify the status of their payment in their bank statement.

When you initiate a payment request, you will get a status of the payment in the API response.

統合

こちらの統合ドキュメントをよく理解してください。

あなたはあなたがあなたの製品/サービスを提供する運用ウェブサイトを持っているべきであり、あなたは顧客があなたへの支払いを完了するためのオプションとしてBankyを組み込むことができます

Our team will help you with any questions around the integration of Banky as a payment option. Please get acquainted with our Integration documentation here.

Please get acquainted with our Integration documentation here.

We offer a sandbox environment to let you play with our API. You could request sandbox access here.

Please get acquainted with our Integration page.

For further assistance, please contact and our team will help you with any questions around the integration of Banky as a payment option.

マーチャントポータル

入金が銀行口座で保護されるモデルを使用する場合、残高を追跡し、支払いを確認し、アカウントを管理するためのマーチャントポータルにアクセスできます。

Use the merchant portal to change the recipient bank account.

You will get a merchant account created, which would reflect all your incoming and outgoing payments, forming and providing updated information on your current available balance. This information could be accessed via merchant portal which you could be given access to.

You could send a refund or a pay-out to a customer via the API or the merchant portal.

When you initiate a payment request, you will get a status of the payment in the API response. You could also check payment statuses in the merchant portal.

Answers with ①